Security

Safeguarding you and your information.

KallDoc always aims to use the highest levels of security and protection of privacy available.  For example wherever possible we use the U.S. National Institute of Standards and Technology (NIST), Advanced Encryption Standard (AES),  at 256-bit – the strongest of the levels advised for securing US Federal Secure Information.  We have strict password processes with no password re-use and use a minimum of 16 characters.

We aim to match or exceed HIPAA standards wherever relevant. The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically. The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records, and to request corrections.

We’re committed to protecting our community.

If you’re a security expert or researcher and you believe you’ve discovered a security-related issue with KallDoc’s online systems we appreciate your help in disclosing the issue to us responsibly.

We ask the security research community to give us an opportunity to correct a vulnerability before publicly disclosing it. Please submit a bug or exploit to us with a detailed description of the issue and the steps you believe may be required to reproduce what you have observed. Please make a good faith effort to protect our users’ privacy and data. We are committed to addressing security issues responsibly and in a timely manner.

Our Responsible Disclosure Process is dedicated to perceived online security issues that may affect many people on KallDoc. If you’re having issues related to your individual account, then please visit our Help Center.

Soon we will have a HackerOne thanks page to view a complete list of all the researchers and experts who have helped us!